Contacting Mandalay Support

Mandalay Technologies operates a Customer Service Portal (CSP) for our Mandalay Technology customers, that delivers fast access to the issue management system, an extensive knowledge base and online discussion forums. Through the Mandalay CSP, you are able to log and track issues from your computer as well as browser enabled mobile devices.

The knowledge base contains many 'how to' guides and user documentation to help you get the most from your investment in Mandalay products.

If you are a registered user of the Mandalay CSP then you can log in at any time by going to If you do not have a Mandalay CSP account then you can request one by sending an email to with the following details:

  • Name:
  • Job Title:
  • Email:
  • Organisation:

If you have any further questions please call us +61 (0) 7 3010 7900, Option 3 - to talk to the Mandalay professional services team.

naus Waste Intelligence

If your support enquiry relates to the naus Waste Intelligence Platform then please go to and select the Open a Support Ticket option in the footer of the website.